Diamond Studio Privacy Policy
What personal data do we gather about you?
In conjunction with the Business Services, we may collect several categories of personal information.
For example, we may collect personal information such as your name, address, e-mail address, and contact information, as well as your work title and position, company and any messages you make or provide to us.
We may collect information regarding the services you or your company have received, as well as payment information and other data given in conjunction with a transaction.
Personal information about you may also come from your employer or service provider, as well as publicly and commercially available sources (as authorised by law), which we may combine with any information we collect from or about you.
What will we do with your information?
The following are some of the ways we could utilise the information we collect:
-
To offer you (or your company) with services that you requested, as well as to register or authenticate you
-
To response to your inquiries or information requests
-
To provide better, more specialised services based on your company's purchase history, service record, and other pertinent data
-
To notify you about new services, subject to your consent as needed by relevant legislation
-
For the purpose of analysing and evaluating our market, consumers, goods, and services (including asking you for your opinions on our products and services and carrying out customer surveys)
-
To gain a better understanding of how businesses utilise Business Services in order to enhance them and develop new goods and services
-
to maintain a suitable degree of security on the Business Services and to offer maintenance services
What actions do we take to keep your data safe?
Without your permission, we do not share your information with other parties for their own marketing or commercial objectives. However, we may share your information with the organisations listed below.
-
Diamond Studio Marketing team
-
Service Providers: Carefully selected companies that assist us with repairs, customer contact centres, customer care activities, advertising (including customised advertising on our websites, third-party websites, or online platforms), conducting customer satisfaction surveys, or billing, as well as companies that send emails on our behalf. These companies are likewise devoted to safeguarding your personal information.
-
Other parties: I to comply with the law or respond to legal process (such as a search warrant or other court order); (ii) to verify or enforce compliance with the policies governing our Business Services; (iii) to protect the rights, property, or safety of Samsung, or any of our respective affiliates, business partners, or customers; (iv) to protect the rights, property, or safety of Diamond Studio Melbourne , or any of our respective affiliates, business partners, or customers, (iv) in the event of a bankruptcy or as part of a merger or transfer.
-
when you consent to or request such sharing with such third parties
Other users of the Business Services may be able to see submissions you make to public parts of a website, mobile application, or other online service, such as bulletin boards. We have no control over, and are not liable for, how other Business Services users use this information. Personal information you provide in public places, for example, might be captured and exploited by others to send you unwanted messages or for other purposes.
How long will we retain your data?
To protect the information we collect in connection with the Business Services, we have implemented appropriate physical and technical safeguards. Please keep in mind that, while we take reasonable precautions to protect your information, no website, Internet transmission, computer system, or wireless connection can be guaranteed to be totally secure.
Contact
If you have any questions regarding this policy, please contact us at: info@diamondstudiomelb.com.au